We value quality and service and think they are of great importance. To live up to this we offer the best quality for an affordable price, including free shipping to nearly every country around the world.
We ship fresh and directly from our warehouse in Asia. For this reason we can:
- Save on transport and storage costs
- Offer free worldwide shipping
|Country||Est. shipping time|
|The Netherlands, France, Spain, United Kingdom, Italy
||7-16 business days*|
|United States||7-18 business days*|
|Germany, Luxembourg, Switzerland, Austria||8-20 business days*|
|Rest of Europe||9-25 business days*|
|Asia||10-25 business days*|
|Australia, New-Zealand, Canada||9-23 business days*|
|All other countries||13-30 business days*|
It is possible to return your item(s) within 14 days of receiving them. Items can be returned if the product matches the product on our webshop. They must be returned in original conditions, unused and undamaged. We reserve the right to decline any returns if it does not match our return policy.
A return must be shipped with Track & Trace. The sender is always responsible for the shipment and shipment costs.
How to return?
- Notify us at firstname.lastname@example.org
- Print your order confirmation and put this in the package
- Ship with your local carrier to:
* We will refund your money within 3-7 business days, depending on your bank.
Cancelling order / Wrong adress
Orders can only be cancelled or changed within 2 hours of ordering. We cannot extend this due to the automatic processing with our suppliers. Please send an email as soon as possible to email@example.com.
Taxes / Duties
While import duties or taxes happen on very rare occasions, we have no control over this and cannot estimate additional fees. This happens by your local customs and we do not control these charges. We try our best to avoid any additional costs for our customers.
In conclusion: only in very rare occasions do customers have to pay import duty, taxes or VAT.
If you have any question you can always contact us at firstname.lastname@example.org